Privacy Policy

Last updated: September 21, 2026

This Privacy Policy explains how Promptly (“Promptly”, “we”, “us”) handles information when you use the Promptly Chrome extension and this website.

Operator: [COMPANY_LEGAL_NAME], [COMPANY_ADDRESS], [COUNTRY].

Information we process

Depending on how you use Promptly, we may process:

• Account and contact details — such as an email address you provide for support, billing restoration, or subscription management.
• Usage and technical data — extension version, approximate usage events, error diagnostics, and similar product metrics needed to operate the service.
• Content you choose to send to AI — selected text, page excerpts, images, files, or prompts you submit for processing.
• Payment-related identifiers — handled by our payment provider (RollyPay). We do not store full card numbers on Promptly servers.
• Not stored in your account — AI chat history, prompts, document text, webpage contents, and images stay in the Chrome extension on your device. The account stores identity, plan, billing identifiers, settings, and usage counters only.

How we use information

• To provide AI responses and product features you request
• To operate subscriptions, billing, and customer support
• To maintain security, prevent abuse, and improve reliability
• To comply with applicable legal obligations

AI processing

When you submit a request, the content needed to answer may be transmitted to our backend and to AI model providers that power Promptly. Do not submit information you are not allowed to share.

Payments

Paid plans are processed by RollyPay. Card details are entered on the payment provider’s checkout and are subject to that provider’s privacy terms.

Cookies and this website

This marketing site is primarily static. If analytics or payment scripts are added later, we will update this policy to describe them.

Sharing

We do not sell personal information. We may share data with service providers that help us host, process AI requests, take payments, or provide support — only as needed to operate Promptly.

Retention

We retain information only as long as needed for the purposes above, including legal, accounting, and dispute-resolution requirements.

Your choices

• Control what content you send to Promptly
• Contact us to request access, correction, or deletion where applicable
• Uninstall the extension to stop local use

Contact

Privacy questions: [LEGAL_EMAIL] or [SUPPORT_EMAIL].